We are committed to delivering our products to you in a timely and efficient manner. Below you will find detailed information regarding our shipping policies, including timelines, costs, and other relevant details to ensure a smooth shopping experience for you.
Shipping Methods and Costs
Standard Shipping: We offer standard shipping on all orders. Shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery destination.
Expedited Shipping: Expedited shipping options are available at an additional cost for customers who require faster delivery.
Order Processing Times
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
An email confirmation along with a tracking number will be sent once your order has been shipped.
Shipping
Delivery can be expected within 3-7 business days from the order processing date, depending on the shipping method selected.
Shipping times are estimates and cannot be guaranteed.
Tracking Your Order
Once your order has been shipped, you will receive an email with your tracking information. You can use this information to track your order through the carrier’s website.
Shipping Restrictions
Certain products may have shipping restrictions due to their size, weight, or content. These restrictions will be noted on the product page.
We do not ship to P.O. Boxes. A physical address is required for delivery.
Lost or Damaged Packages
In the event that your order is lost or damaged during transit, please contact us immediately at sales@akkipo.com. We will work with the carrier to resolve the issue as quickly as possible.
For damaged items, please include photos of the damage and the packaging in your email to help expedite the resolution process.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return and Exchange Policy.